City services, in plain language. A grounded assistant that gives residents a straight answer, and the right next step, without making them learn bureaucracy first.
City information is public, yet practically unreadable. The answer to "can I park here overnight?" lives somewhere between a bylaw PDF, three department pages, and a phone queue. Residents don't speak bureaucracy, so they call, wait, or give up.
The brief: make asking the city anything feel like texting a friend who happens to work there, and make every answer trustworthy enough to act on.
Every answer draws on the city's own published documents and shows its source, so residents can trust it enough to act.
Bylaw-speak in, human answers out. Questions get asked the way people actually talk, and answered the same way.
Not ten blue links: the exact form, office, or process, one tap away from the answer.
Answers are generated over a retrieval layer that reads only the city's own published material (bylaws, schedules, service pages), so the assistant can cite exactly where every answer came from, and never has to guess.
Deployed privacy-first: no resident accounts, no tracking, nothing sold. Ask a question, get an answer, get on with your day.
The same grounded-assistant architecture works anywhere people face a wall of documents.